Travon Reed is currently a housing navigator in South Los Angeles who helps those who live on the street to find housing through the Homeless Outreach Program Integrated Care System (HOPICS). He credits the classes he took at East Los Angeles College for preparing him for his career in social work.
He described his classes at East L.A. as “the gifts that keep on giving.”
But when he was job hunting after graduating in 2022, employers didn’t seem to value what he had learned in his college courses. He settled for an entry-level social work position, repeating most of the training he had already received in college.
“I had to get here, and then kind of prove that I wasn’t brand-spanking new to the concept of social work,” Reed said. “I could have been given a little more recognition.”
Career education is something that happens in school, college, in an apprenticeship, on the job, through the military or even volunteering. But this valuable experience isn’t always reflected in the records of prospective employees like Reed.
That’s why California is embarking on a years-long effort to build infrastructure for a new virtual platform called the Career Passport. Its goal is to bring all these experiences into a digital portfolio — somewhat like a resume — called a “learning employment record.” This record, available to every Californian, would automatically update as a person gains skills and credentials with information validated by schools and employers.
Gov. Gavin Newsom described his vision for the Career Passport in a news conference in December.
“They take all your life experiences, take all of those skills you developed and create a passport where those skills can be utilized in the private sector and advance your opportunities as it relates to your career and your future,” Newsom said.
The concept of a learning employment record can sound deceptively simple, even obvious, but advocates for these records say that actually making this work isn’t easy.
“If this was easy to do, people would’ve done it a long time ago,” said Wilson Finch, vice president of initiatives at the Council for Adult and Experiential Learning (CAEL), a national nonprofit that supports the creation of education-to-career pathways.
The idea of learning and employment records has been embraced by employers, colleges, workforce boards and political leaders around the country to resolve deep frustration among both job seekers and employers. The idea could have powerful ramifications for local and state economies, its backers contend, as long as potential issues such as fraud and fair representation of skills are solved.
“Any employer will tell you they’re not happy with the candidates they’re getting. They’re getting too many people, many of whom are not anywhere aligned to what they need,” Finch said. “And then you talk to the job seekers, and they’re applying for jobs all over the place and not hearing anything back.”
California won’t have to ‘figure out the potholes’
California’s Career Passport embodies many of the goals of the state’s Master Plan for Career Education, which aims to ease Californians’ sometimes fraught transitions between school, college, vocational training and, ultimately, a career.
Newsom’s proposed 2025-26 budget earmarks $100 million in one-time funding to begin building the infrastructure for the Career Passport and to expand Credit for Prior Learning, which allows students to receive college credit for training they get in the workplace, military service, a hobby or even volunteering.
The California Community Colleges system is leading the effort to build out the Career Passport. It will be a multiyear process, according to Chris Ferguson, executive vice chancellor of finance and strategic initiatives.
He said the effort is “focused on colleges to start, but designed in a way that allows for other entities to ultimately use it and participate as well.”
Finch said he’s excited to see that the Career Passport’s scope is the entire state, not just one group, like unemployed Californians.
“I’ve been working in this space long enough to know that when you only target a specific area, the impact is very limited,” Finch said.
There is a big push for learning and employment records all around the country. Some are happening in metro areas, like Pittsburgh or Dallas-Fort Worth. In Colorado, community colleges have taken the lead. Alabama piloted its version, called Talent Triad, in specific industries, such as health and advanced manufacturing, where the need was particularly great. California could learn from other states’ efforts.
“California shouldn’t have to figure out the potholes, so to speak,” said Mike Simmons, the associate executive director of business development and strategic partnerships for the American Association of Collegiate Registrars and Admissions Officers.
What could be tricky is the sheer size and diversity of the state, whose workforce in Fresno looks really different from Silicon Valley, Simmons said.
Over the last year, the state’s Office of Cradle to Career Data hosted wide-ranging conversations about what its Career Passport will look like through a special task force. That group included employers, the California Department of Education, teachers, all three state higher education systems and many state agencies, including the Labor & Workforce Development, Rehabilitation and California Volunteers.
Reed represented the student perspective on the task force.
“I was so stoked to hear that there would be some linkage between schools and employers, and that everything would be cohesive,” he said.
The problem goes beyond technology
To apply for a job, an applicant may need to request school transcripts, submit copies of professional licenses and put together a resume that distills their work experience and training. This requires time, fees and energy to ensure that a lot of different organizations are swiftly communicating with each other.
“We heard from students that it’s really hard to request transcripts from different institutions,” said Mary Ann Bates, executive director for the Office of Cradle to Career Data.
That’s why the task force is focused on a related effort to improve and expand the state’s eTranscript system, making sharing student transcripts seamless and free.
But the problem goes beyond technology. Those promoting learning and employment records — or career education, in general — say that K-12 schools, colleges, state agencies, community organizations and employers aren’t working together the way they should.
It can feel like educators and employers are speaking different languages. There’s an emphasis on grades and credit for college transcripts, while employers are more interested in whether a prospective employee has certain skills, Finch said.
One problem is that employers don’t always accept that the training and experience are authentic, because anyone can exaggerate or outright lie on their resume. Reed believes that if his colleges had vouched for classes that provided specific skills, such as trauma-informed care and motivational interviewing, it might have saved him from unnecessary training.
The current employment system favors those who have a college degree. Some human resources departments will simply filter out applicants without a bachelor’s degree. A student who is only a few credits short of a degree looks the same on paper as someone with no college experience.
“It’s an all-or-nothing system,” Finch said.
Those who attended college but never received a degree — which describes roughly 1 out of 5 Californians over 25 years old — would benefit from a new system. A learning and employment record could demonstrate that an applicant has the skills needed for a job through specific college courses, job training and maybe a boot camp, Finch said.
Ultimately, the success of the Career Passport depends on buy-in. Employers will go wherever they can find potential employees, and job seekers will go wherever they can find jobs. Making it work requires a critical mass of both.
Reed said his biggest worry about the Career Passport is: “In the land of the free, will we get everyone to uniformly accept it?”
