Samsung is recalling more than 1.1 million electric ranges sold nationwide after the products were linked with roughly 250 fires, leading to dozens of injuries and killing at least seven pets.
The recall involves slide-in electric ranges with front-mounted knobs that can be turned on accidentally by people or pets.
Samsung has received more than 300 reports of such incidents, the company said Thursday in a notice posted by the U.S. Consumer Product Safety Commission. Since 2013, fires attributed to the ranges are linked with 18 instances of extensive property damage and resulted in eight injuries requiring medical attention, according to the filing.
Made in Thailand, the recalled Samsung ranges were sold at Best Buy, Costco, Home Depot, Lowe’s and other appliance stores and online at Samsung.com from May 2013 through August 2024 for between $1,250 and $3,050.
U.S. Consumer Product Safety Commission
The model numbers involved in the recall can be found on the inside upper left corner of the oven door or inside the storage bin on the bottom of the oven (The numbers are listed below.)
Consumers with the recalled ranges are urged to contact Samsung to receive a set of knob locks or covers compatible with their model of electric slide-in range to install.
Range owners using them without the locks or covers should keep children and pets away from the knobs, check the range knobs to ensure they are off before leaving home or going to bed, and avoid leaving objects on the range when not in use. Those with Wi-Fi enabled ranges can turn the “cooktop on” notification on the Samsung SmartThings app to receive alerts when a burner is turned on, Samsung said in its notice.
Samsung can be reached toll-free at (833) 775-0120 from 9 a.m. to 8 p.m. Eastern Time Monday through Friday; by email at rangesupport@sea.samsung.com; or at samsung.com/us/support/range-knob-kit to request free knob locks.
Recalled model numbers:
- NE58K9430SS/AA
- NE58N9430SG/AA
- NE58R9431SG/AA
- NE58R9431SS/AA
- NE58R9431ST/AA
- NE58F9500SS/AA
- NE58K9500SG/AA
- NE58F9710WS/AA
- NE58K9850WS/AA
- NE58K9850WG/AA
- NE58K9852WG/AA
- NE58H9950WS/AA
- NE58R9311SS/AA
- NE63T8111SG/AA
- NE63T8111SS/AA
- NE63T8311SG/AA
- NE63T8311SS/AA
- NE63BG8315SSAA
- NE63CB831512AA
- NE63BB851112AA
- NE63T8511SG/AA
- NE63T8511SS/AA
- NE63T8511ST/AA
- NE63A8711QN/AA
- NE63BB871112AA
- NE63T8711SG/AA
- NE63T8711SS/AA
- NE63T8711ST/AA
- NE63T8751SG/AA
- NE63T8751SS/AA
